Impossible de lancer le jeu

Impossible de lancer le jeu

in Problèmes de compte et assistance technique

Posted by: Syfia.5647

Syfia.5647

Bonjour,

Après plusieurs mois sans jouer, je m’achète l’extension et souhaite jouer, entre temps, mon OS est passé de Win 8.1 Pro x64 vers 10 Pro.

Il m’est actuellement impossible de lancer le jeu. J’ai tenté une réparation du jeu, une réinstallation complète, une mise à jour des drivers de ma carte graphique, les windows updates, j’ai également lançé procmon afin de trouver un éventuel problème mais rien y fait, je me retrouve toujours avec un crash dès le lancement du jeu.

OS: Win 10 Pro x64
CPU: AMD Phenom II X6 1090T
CG: AMD Radeon R9 290X
RAM: 16Gb DDR3-1600

Je précise qu’en temps normal je dipose d’une configuration Eyefinity en triple screen. J’ai également tenté de la désactiver … rien y fait…

Merci d’avance de m’aider sur ce cas,
Salutations, Syfia

—> Crash <—
Assertion: MathInRangeFirstLast(rect.×0, -SIZE_LIMIT, SIZE_LIMIT)
File: ..\..\..\Engine\Frame\FrApi.cpp(2696)
App: Gw2.exe
Pid: 3520
Cmdline: -allowInstall
BaseAddr: 002E0000
ProgramId: 101
Build: 56836
When: 2016-01-12T22:57:55Z 2016-01-12T23:57:55+01:00
Uptime: 0 days 1:05:07
Flags: 0

—> System <—
Name: DF-85
IpAddr: 169.254.206.232 192.168.0.10
Processors: 6 [AuthenticAMD:15:10:0]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 11238MB/16382MB 68%
Paged: 12229MB/18814MB 64%
Virtual: 3232MB/ 4095MB 78%
Load: 31%
CommitTotal: 6584MB
CommitLimit: 18814MB
CommitPeak: 11152MB
SystemCache: 11665MB
HandleCount: 54184
ProcessCount: 103
ThreadCount: 1906

—> Process Memory <—
Private: 329MB
WorkingSet: 392MB
PeakWorkingSet: 491MB
PageFaults: 183657562

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 226.52 184146
Programmer Data 184.01 100721
VRAM 110.96 10259
Game 109.71 86392
Content 96.67 18837
VRAM – Gr Postproc 79.34 17
Collections 42.76 270
Dictionary 42.70 69
Uncategorized 31.92 83281
VRAM – DDI Shader 16.35 10219
Engine 14.79 12350
VRAM – Composite Tex 13.33 10
I/O 12.36 1275
Archive 11.17 996
Audio 9.45 428
Audio FMOD 7.76 341
Collide Havok 6.10 70
Collide 6.10 70
Gr 5.11 10586
Composite 4.52 533
Art Assets 4.49 74
Debugging 4.00 2
Game Animation 3.99 42098
Cinema Models 3.28 19

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Content 96.67 18837
VRAM – Gr Postproc 79.34 17
Dictionary 42.70 69
Uncategorized 31.92 83281
VRAM – DDI Shader 16.35 10219
VRAM – Composite Tex 13.33 10
Archive 11.17 996
Audio FMOD 7.76 341
Collide Havok 6.10 70
Composite 4.52 533
Debugging 4.00 2
Game Animation 3.99 42098
Gr 3.01 71
Text 2.29 379
Game 2.24 24538
Cinema Tex 2.06 13
VRAM – Gr Texture 1.81 9
Audio 1.69 87
Gr Material 1.33 10227
Cinema Packfile 1.21 2
File Service 1.15 12
Uncategorized Tex 0.99 23
Gr Umbra 0.49 10
Gr Model 0.18 9

—> Game Context <—
MapId: 0
Flags: 0×241
ElapsedTime: 01:04:48

—> World State <—
<WorldState />

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10586.0 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×2d9c <—

—> Trace <—
Pc:010c40d5 Fr:0643f520 Rt:00976f7b Arg:0643f5dc 0c5f5a9c 0643f560 0c5f5ae0
Pc:00976f7b Fr:0643f53c Rt:009774bb Arg:00000000 0c5f5a9c 0643f578 010d51d0
Pc:009774bb Fr:0643f54c Rt:010d51d0 Arg:00000000 00000037 0c5f5a9c 00000005
Pc:010d51d0 Fr:0643f578 Rt:010d5147 Arg:0c5f5a9c 00000037 0643f5dc 00000000
Pc:010d5147 Fr:0643f598 Rt:010d745a Arg:00000037 0643f5dc 00000000 00000005
Pc:010d745a Fr:0643f654 Rt:010d78c9 Arg:00000000 04414fa0 00000019 00000019
Pc:010d78c9 Fr:0643f67c Rt:010c4a61 Arg:3cf0a3d7 3cf0a3d7 3ccccccd e35b1cf9
Pc:010c4a61 Fr:0643f694 Rt:0091f181 Arg:3cf0a3d7 3cf0a3d7 3ccccccd 0643f728
Pc:0091f181 Fr:0643f6cc Rt:0092168f Arg:3cf0a3d7 00794303 04415a90 04415ee0
Pc:0092168f Fr:0643f774 Rt:0079227e Arg:04415a90 00000002 00000002 00000010
Pc:0079227e Fr:0643f7f0 Rt:00793492 Arg:a21b819e 01d14d8c e35b125d 00000001
Pc:00793492 Fr:0643f830 Rt:00791a51 Arg:05fa5000 05fa50c8 005efff8 0074187c
Pc:00791a51 Fr:0643f850 Rt:007417d0 Arg:05fa5000 e35b12e5 0074187c 05fa50c8
Pc:007417d0 Fr:0643f888 Rt:007418f8 Arg:0074187c 0643f8a8 761438f4 05fa50c8
Pc:007418f8 Fr:0643f894 Rt:761438f4 Arg:05fa50c8 761438d0 94232934 0643f8f0
Pc:761438f4 Fr:0643f8a8 Rt:774256c3 Arg:05fa50c8 9571ef7c 00000000 00000000
Pc:774256c3 Fr:0643f8f0 Rt:7742568e Arg:ffffffff 7744b6df 00000000 00000000
Pc:7742568e Fr:0643f900 Rt:00000000 Arg:0074187c 05fa50c8 00000000 00000000

—> Thread registers <—
eax=0643f090 ebx=0643f5dc ecx=00000000 edx=00000000 esi=76148c20 edi=00000000
eip=010c40d5 esp=0643f4b4 ebp=0643f520
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 0643F070 16b18000 76148c20 fffffd34 000002e4
eax-16 0643F080 fffffd34 000002cc 00000019 00000000
eax 0 0643F090 80000003 00000000 00000000 75dbd8a8
eax
16 0643F0A0 00000002 00000002 168249f0 16ad60d0
eax+32 0643F0B0 00000000 15eda360 000007fc 15eda360
eax+48 0643F0C0 00000000 0643f220 773efcb0 16b18000
ebx-32 0643F5BC 0000004f 0643f630 0643f630 0643f684
ebx-16 0643F5CC 0643f630 0000004f 0000004f 010c21e2
ebx 0 0643F5DC 44800000 44400000 00000000 00000000
ebx
16 0643F5EC 44800000 44400000 00000000 00000000
ebx+32 0643F5FC 44800000 44400000 44800000 44400000
ebx+48 0643F60C 0c5e95c0 00000000 00000000 44800000
esi-32 76148C00 cccccccc cccccccc cccccccc cccccccc
esi-16 76148C10 0b0c25ff cccc761b cccccccc cccccccc
esi 0 76148C20 032425ff cccc761b cccccccc cccccccc
esi
16 76148C30 8b55ff8b 1475ffec ff1075ff 75ff0c75
esi+32 76148C40 8815ff08 3d761b0f c000000d 593d1d74
esi+48 76148C50 74c00000 40c03307 0010c25d 00047e68

—> Code <—
010C40B5 2401720d f30f1005 38ff2401 0f2fc173 $.r…..8.$../.s
010C40C5 1c68880a 0000bae0 445b01b9 104c5b01 .h……D[…L[.
010C40D5 e8b63953 fff30f10 0538ff24 01f30f10 ..9S…..8.$….
010C40E5 5604f30f 100d50ff 24010f2f d172050f V…..P.$../.r..
010C40F5 2fc27324 68890a00 00bae044 5b01b948 /.s$h……D[..H
010C4105 4c5b01e8 833953ff f30f1005 38ff2401 L[…9S…..8.$.

—> Stack <—
0643F4B4 010c40da 00000a88 0643f560 00978680 .......`.C..... 0643F4C4 0643f560 0643f560 0643f4e8 0097b2cc `.C.`.C...C..... 0643F4D4 00000000 0643f560 0097b410 0c5e9418 ....`.C.......^. 0643F4E4 0643f500 4a444523 4a6eef7a 4aaaab92 ..C.#EDJz.nJ...J 0643F4F4 4af333e1 00000000 0643f560 00000003 .3.J....`.C..... 0643F504 00000034 0c5e9558 00000008 80000000 4...X.^......... 0643F514 00000000 0643f5f4 0643f53c 0643f53c ......C.&lt;.C.&lt;.C. 0643F524 00976f7b 0643f5dc 0c5f5a9c 0643f560 {o....C..Z_.`.C. 0643F534 0c5f5ae0 0643f560 0643f54c 009774bb .Z_.`.C.L.C..t.. 0643F544 00000000 0c5f5a9c 0643f578 010d51d0 .....Z_.x.C..Q.. 0643F554 00000000 00000037 0c5f5a9c 00000005 ....7....Z_..... 0643F564 00000037 0c5f5aa0 00000008 80000000 7....Z_......... 0643F574 00000000 0643f598 010d5147 0c5f5a9c ......C.GQ...Z_. 0643F584 00000037 0643f5dc 00000000 00000005 7.....C......... 0643F594 0c5f5960 0643f654 010d745a 00000037 `Y_.T.C.Zt..7... 0643F5A4 0643f5dc 00000000 00000005 0c5f5960 ..C.........`Y_. 0643F5B4 0c5f5960 010d52b5 0000004f 0643f630 `Y_..R..O...0.C. 0643F5C4 0643f630 0643f684 0643f630 0000004f 0.C...C.0.C.O... 0643F5D4 0000004f 010c21e2 44800000 44400000 O....!.....D..D
0643F5E4 00000000 00000000 44800000 44400000 ………..D..D 0643F5F4 00000000 00000000 44800000 44400000 ...........D..D
0643F604 44800000 44400000 0c5e95c0 00000000 …D..D..^..... 0643F614 00000000 44800000 44400000 00000000 .......D..D….
0643F624 00000000 44800000 44400000 44400000 …….D..D..D
0643F634 00000001 44800000 00000000 00000001 …….D……..
0643F644 00000000 00000000 44800000 44400000 ………..D..D 0643F654 0643f67c 010d78c9 00000000 04414fa0 |.C..x.......OA. 0643F664 00000019 00000019 00000000 00000000 ................ 0643F674 44800000 44400000 0643f694 010c4a61 ...D..D..C.aJ..
0643F684 3cf0a3d7 3cf0a3d7 3ccccccd e35b1cf9 …<…<…<..[.
0643F694 0643f6cc 0091f181 3cf0a3d7 3cf0a3d7 ..C……..<…<
0643F6A4 3ccccccd 0643f728 0bf79b08 04415ad4 …<(.C……ZA.
0643F6B4 3ccccccd 3cf0a3d7 3cf0a3d7 3cf0a3d7 …<…<…<…<
0643F6C4 3ccccccd 3ccccccd 0643f774 0092168f …<…<t.C…..
0643F6D4 3cf0a3d7 00794303 04415a90 04415ee0 …<.Cy..ZA..^A.
0643F6E4 00000001 00000002 00000002 00000010 …………….
0643F6F4 0643f70c 0643f714 04415ee0 00000002 ..C…C..^A…..
0643F704 0643f7dc 0000000c 00000000 0bf79b18 ..C………….
0643F714 00000000 04415ad4 00000001 04415a90 …..ZA……ZA.
0643F724 04415dd8 0bf79b14 04415acd 0075cb87 .]A……ZA…u.
0643F734 04415e0c 007946c3 04415a90 00000000 .^A..Fy..ZA…..
0643F744 00000000 0643f774 0643f78c 0079291f ….t.C…C..)y.
0643F754 04415a90 05709363 00000001 04415dd8 .ZA.c.p……]A.
0643F764 00000000 0643f768 0643f769 e35b1d19 ….h.C.i.C…[.
0643F774 0643f7f0 0079227e 04415a90 00000002 ..C.~"y..ZA…..
0643F784 00000002 00000010 0643f7dc 04415ee0 ……….C..^A.
0643F794 05fa50c8 00000001 05709363 a177076b .P……c.p.k.w.
0643F7A4 00000042 00000000 77436e3c 75dba599 B…….<nCw…u
0643F7B4 00000000 00000001 05709363 77409e00 ……..c.p…w 0643F7C4 0000000a 9571e040 0643f7e4 75dbc2e7 .....q…C….u
0643F7D4 05fa50c8 00000001 a21b819e 01d14d8c .P………..M..
0643F7E4 05709363 00000019 e35b1d9d 0643f830 c.p…….[.0.C.
0643F7F4 00793492 a21b819e 01d14d8c e35b125d .4y……M..].[.
0643F804 00000001 05709363 05fa50c8 7ffe0008 ….c.p..P……
0643F814 80000003 0643f800 0643ec3c 0643f878 ……C.<.C.×.C.
0643F824 00741b10 e47dffed 00000000 0643f850 ..t…}…..P.C.
0643F834 00791a51 05fa5000 05fa50c8 005efff8 Q.y..P…P….^.
0643F844 0074187c 05fa50c8 00000000 0643f888 |.t..P……..C.
0643F854 007417d0 05fa5000 e35b12e5 0074187c ..t..P….[.|.t.
0643F864 05fa50c8 05fa50c8 05fa50c8 0643f85c .P…P…P..\.C.
0643F874 007467b3 0643f8e0 00741b10 e47deb15 .gt…C…t…}.
0643F884 00000000 0643f894 007418f8 0074187c ……C…t.|.t.
0643F894 0643f8a8 761438f4 05fa50c8 761438d0 ..C..8.v.P…8.v
0643F8A4 94232934 0643f8f0 774256c3 05fa50c8 4)#…C..VBw.P..

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×67b0
Version = 8.17.0010.1429
Description = AMD Radeon R9 200 Series
Compat = 0×00000000
VidMem = 4095 MB