Guild Wars 2

en tout cas merci de m’avoir répondu aussi vite et bien

ouais je peux tenter mais ce ticket va m’apprendre si j’ai récupérer les items c’est sa ? Et comment on fait un ticket stp?

oui mais le mail et considérer comme lu mais rien ne me permet de récupérer les items genre un bouton “recevoir la récompense”

Bonjours alors voila j’ai reçu (ya deux mois maintenant) la lettre qui m’informait que mon perso a un an et tout et tout mais je n’ai, ni dans mon inventaire, ni dans ma banque reçu les 3 items de ce cadeau. D’après un amis (qui lui en a reçu deux) on doit avoir :
une augmentation d’anniversaire, une mini-reine Jennah et un parchemin d’expérience.

Merci de résoudre ce problème si possible.

merci de vos conseils^^

bon merci ce problème est résolut, par contre j’en ai un nouveau:
-certains PNJ sont invisibles (mais je peux leurs parler)
-mes menus “Héros , Inventaire…” sont tout en jaune et bleu
-et le jeu me déconnecte avec une nouvelle erreur

• Crash <—*
  Out of Memory: arena=Environment, cat=Map, allocBytes=25531624, arenaBytes=45874992, fallbackBytes=3635360, align=0 ,
  App: Gw2.exe
  Pid: 3692
  Cmdline: -allowInstall
  BaseAddr: 00400000
  ProgramId: 101
  Build: 16378
  When: 2012-12-27T10:32:18Z 2012-12-27T11:32:18+01:00
  Uptime: 0 days 12:19:09
  Flags: 0

• System <—*
  Name: FLORIAN-PC
  IpAddr: 192.168.1.22 25.137.103.196
  Processors: 4 [GenuineIntel:6:10:9]
  OSVersion: Windows 6.1 (32 bit)

• System Memory <—*
  Physical: 1202MB/ 3548MB 33%
  Paged: 3280MB/ 7095MB 46%
  Virtual: 266MB/ 2047MB 12%
  Load: 66%
  CommitTotal: 3814MB
  CommitLimit: 7095MB
  CommitPeak: 4293MB
  SystemCache: 1028MB
  HandleCount: 26098
  ProcessCount: 73
  ThreadCount: 995

• Process Memory <—*
  Private: 1162MB
  WorkingSet: 976MB
  PeakWorkingSet: 1373MB
  PageFaults: 1257165490

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

• ClientContextThreadProc Thread 0×678 <—*

• Trace <—*
  Pc:00662754 Fr:36b1fd4c Rt:0066426d Arg:00000000 00000038 0121acd8 000001dd
  Pc:0066426d Fr:36b1fd6c Rt:006643a9 Arg:0000000d 00000000 00000000 0121acd8
  Pc:006643a9 Fr:36b1fda4 Rt:00414879 Arg:00000000 00000000 015fc3e0 00000000
  Pc:00414879 Fr:36b1fde4 Rt:00415a4a Arg:018594e8 06569290 06569290 36b1fe10
  Pc:00415a4a Fr:36b1fdf8 Rt:004111f9 Arg:00000010 00000010 00000010 00000010
  Pc:004111f9 Fr:36b1fe10 Rt:0041287c Arg:00000010 090975ec 36b1fe70 0000000c
  Pc:0041287c Fr:36b1fe34 Rt:0041642f Arg:3c82e3bc 00ab757f 0656a0a8 06569c80
  Pc:0041642f Fr:36b1fe7c Rt:00ab38ed Arg:06569c80 06569cd4 090975e0 00000008
  Pc:00ab38ed Fr:36b1feec Rt:00ab3c49 Arg:8daee048 00000001 08574a25 02a853e0
  Pc:00ab3c49 Fr:36b1ff24 Rt:00ab3d1f Arg:00000000 065728d0 0066c9df 00000000
  Pc:00ab3d1f Fr:36b1ff44 Rt:008c73dd Arg:065728d0 8daee010 00000000 02a853e0
  Pc:008c73dd Fr:36b1ff7c Rt:008c7485 Arg:00000000 36b1ff94 75aeed6c 02a853e0
  Pc:008c7485 Fr:36b1ff88 Rt:75aeed6c Arg:02a853e0 36b1ffd4 76e2377b 02a853e0
  Pc:75aeed6c Fr:36b1ff94 Rt:76e2377b Arg:02a853e0 45ea1d0b 00000000 00000000
  Pc:76e2377b Fr:36b1ffd4 Rt:76e2374e Arg:008c7403 02a853e0 00000000 00000000
  Pc:76e2374e Fr:36b1ffec Rt:00000000 Arg:008c7403 02a853e0 00000000 caf18dac

• Thread registers <—*
  eax=36b1f7f0 ebx=00000000 ecx=0121acd8 edx=00000000 esi=75adf162 edi=00000005
  eip=00662754 esp=36b1fc04 ebp=36b1fd4c
  cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246

eax-32 36B1F7D0 00000000 00000000 00000000 00000000
eax-16 36B1F7E0 00000000 36b1f840 751ec6e3 36b1f7f0
eax 0 36B1F7F0 80000003 00000000 00000000 751ec6e3
eax16 36B1F800 00000000 00000000 00000000 00000000
eax+32 36B1F810 00000000 00000000 00000000 00000000
eax+48 36B1F820 00000000 00000000 00000000 00000000
ecx-32 0121ACB8 00294445 7274656d 3c206369 72726120
ecx-16 0121ACC8 657a6973 6d5f6d28 69727465 00297363
ecx 0 0121ACD8 2e5c2e2e 2e2e5c2e 6d61475c 69565c65
ecx16 0121ACE8 445c7765 75616665 565c746c 6f4c6664
ecx+32 0121ACF8 632e6461 00007070 726f5721 6956646c
ecx+48 0121AD08 29287765 61483e2d 6e655273 65726564
esi-32 75ADF140 90909090 9825ff90 9075aa1d 90909090
esi-16 75ADF150 909005eb ff909090 aa1c0c25 90909075
esi 0 75ADF160 ff8b9090 5dec8b55 909005eb ff909090
esi16 75ADF170 aa1db025 90909075 186a9090 adf21868
esi+32 75ADF180 da82e875 4d830000 35ffffe4 75b66010
esi+48 75ADF190 13a015ff f63375aa 33fc7589 7d8947ff

• Code <—*
  00662734 e8a78bff ff8b4d14 8b95ecfe ffff83c4 ……M………
  00662744 286a0051 528d95fc feffffb9 05000000 (j.QR………..
  00662754 e8970001 008b4dfc 5f5e33cd 5be82322 ……M._^3.[.#"
  00662764 26008be5 5dc21400 cccccccc 558bec8b &…]…….U…
  00662774 45086a00 50e892fd ffff5dc2 0400cccc E.j.P…..]…..
  00662784 cccccccc cccccccc cccccccc 8b0d94e2 …………….

• Stack <—*
  36B1FC04 00662759 0121acd8 000001dd 00000000 Y’f…!………
  36B1FC14 00000038 00000000 018594e8 00000000 8……………
  36B1FC24 00000000 003778a0 015fc3e0 00000000 …..×7...…..
  36B1FC34 02bbff30 0121acd8 00000000 012160a4 0…..!……`!.
  36B1FC44 012b1404 6e657261 6e453d61 6f726976 ..+.arena=Enviro
  36B1FC54 6e656d6e 63202c74 4d3d7461 202c7061 nment, cat=Map,
  36B1FC64 6f6c6c61 74794263 323d7365 31333535 allocBytes=25531
  36B1FC74 2c343236 65726120 7942616e 3d736574 624, arenaBytes=
  36B1FC84 37383534 32393934 6166202c 61626c6c 45874992, fallba
  36B1FC94 79426b63 3d736574 35333633 2c303633 ckBytes=3635360,
  36B1FCA4 696c6120 303d6e67 11160020 36b1fcc8 align=0 ……6
  36B1FCB4 00664739 000000c0 11168958 11168908 9Gf…..X…….
  36B1FCC4 015fcde0 00664438 10cd2d08 36b1fce8 ...8Df..-…..6
  36B1FCD4 00664739 00000050 10cd2d58 10cd2d08 9Gf.P…X-…-..
  36B1FCE4 015fcde0 36b1fd00 00000003 00000000 ..….6……..
  36B1FCF4 01859500 76df2315 36b1fd1c 0066a37b …..#.v…6{.f.
  36B1FD04 02c30000 00000000 018594f8 00000038 …………8…
  36B1FD14 00000001 018594e8 36b1fd40 0066a3f4 ……..@..6..f.
  36B1FD24 018594e8 00000000 00000000 0121acd8 …………..!.
  36B1FD34 000001dd 00000038 00000001 36b1fd6c ….8…….l..6
  36B1FD44 00664248 8daee220 36b1fd6c 0066426d HBf. …l..6mBf.
  36B1FD54 00000000 00000038 0121acd8 000001dd ….8…..!…..
  36B1FD64 00000000 018594e8 36b1fda4 006643a9 ………..6.Cf.
  36B1FD74 0000000d 00000000 00000000 0121acd8 …………..!.
  36B1FD84 000001dd 36b1fdb4 36b1fdb8 065699e4 …….6…6..V.
  36B1FD94 065699e0 140375c0 015fe7b8 0000000d ..V..u….…..
  36B1FDA4 36b1fde4 00414879 00000000 00000000 …6yHA………
  36B1FDB4 015fc3e0 00000000 00000038 00000000 .._…..8…….
  36B1FDC4 00000010 00000010 065699e0 06684538 ……….V.8Eh.
  36B1FDD4 006edc3e 0d57edc0 0000001c 00000000 >.n…W………
  36B1FDE4 36b1fdf8 00415a4a 018594e8 06569290 …6JZA…….V.
  36B1FDF4 06569290 36b1fe10 004111f9 00000010 ..V….6..A…..
  36B1FE04 00000010 00000010 00000010 36b1fe34 …………4..6
  36B1FE14 0041287c 00000010 090975ec 36b1fe70 |(A……u..p..6
  36B1FE24 0000000c 3c82e3bc 3c83126f 3c83126f …….<o..<o..<
  36B1FE34 36b1fe7c 0041642f 3c82e3bc 00ab757f |..6/dA….<.u..
  36B1FE44 0656a0a8 06569c80 06569cb4 00000002 ..V…V…V…..
  36B1FE54 00000002 00000008 36b1fe78 0656a0a8 ….....×..6..V.
  36B1FE64 00000001 06569c80 06569fa4 090975ec ……V…V..u..
  36B1FE74 06569ccd 00000000 36b1feec 00ab38ed ..V……..6.8..
  36B1FE84 06569c80 06569cd4 090975e0 00000008 ..V…V..u……
  36B1FE94 36b1fec0 0656a0a8 00000001 08574a25 …6..V…..%JW.
  36B1FEA4 02a853e0 00000000 751e189f 8dad859c .S………u….
  36B1FEB4 00000001 c2ee290b 00000068 00000010 …..)..h…….
  36B1FEC4 00000000 00000000 00000001 02a853e0 ………….S..
  36B1FED4 08574a25 00000001 7311270c 4229c960 %JW……’.s`.)B
  36B1FEE4 00000067 8daee180 36b1ff24 00ab3c49 g…….$..6I<..
  36B1FEF4 8daee048 00000001 08574a25 02a853e0 H…….%JW..S..
  36B1FF04 fffffffe 02a853e0 36b1fef4 00000001 …..S…..6….
  36B1FF14 36b1ff6c 008c7540 ba48df54 00000000 l..6@u..T.H…..
  36B1FF24 36b1ff44 00ab3d1f 00000000 065728d0 D..6.=…….(W.
  36B1FF34 0066c9df 00000000 02a853e0 00000000 ..f……S……
  36B1FF44 36b1ff7c 008c73dd 065728d0 8daee010 |..6.s…(W…..
  36B1FF54 00000000 02a853e0 02a853e0 36b1ff50 …..S…S..P..6
  36B1FF64 36b1ff50 36b1ffc4 36b1ffc4 008c7540 P..6…6…6@u..
  36B1FF74 ba48b5dc 00000000 36b1ff88 008c7485 ..H……..6.t..
  36B1FF84 00000000 36b1ff94 75aeed6c 02a853e0 …….6l..u.S..
  36B1FF94 36b1ffd4 76e2377b 02a853e0 45ea1d0b …6{7.v.S…..E
  36B1FFA4 00000000 00000000 02a853e0 00000000 ………S……
  36B1FFB4 00000000 00000000 36b1ffa0 00000000 ………..6….
  36B1FFC4 ffffffff 76dde115 05baf0d7 00000000 …….v……..
  36B1FFD4 36b1ffec 76e2374e 008c7403 02a853e0 …6N7.v.t…S..
  36B1FFE4 00000000 00000000 00000000 00000000 …………….
  36B1FFF4 008c7403 02a853e0 00000000 caf18dac .t…S……….

• Error Logs <—*
  Model ‘0×0071f7’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×007209’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×007209’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×010293’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×007209’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×00f488’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×010293’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×007209’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×0071f7’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×00f488’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×00f488’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×00f488’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×0071f7’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×019841’: Missing anim or fallbacks: ugmturn r
  Model ‘0×019841’: Missing anim or fallbacks: ugmturn l
  Model ‘0×00f488’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×00f488’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×0071f7’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×00e709’: Missing anim or fallbacks: zeropose
  Model ‘0×00f1a4’: Can’t link child ‘0×00df68’ to parent bone ‘root’, there’s no bone with that name. Linking to root instead
  Model ‘0×00f1a4’: Can’t unlink child ‘0×00df68’ from parent bone ‘root’, there’s no bone with that name.
  Model ‘0×0066f4’: Can’t link child ‘0×00ced3’ to parent bone ‘mouth’, there’s no bone with that name. Linking to root instead
  Model ‘0×0066f4’: Can’t link child ‘0×00d07b’ to parent bone ‘aura’, there’s no bone with that name. Linking to root instead
  Model ‘0×0066f4’: Missing anim or fallbacks: uwmswim f
  Model ‘0×0066f4’: Can’t unlink child ‘0×00ced3’ from parent bone ‘mouth’, there’s no bone with that name.
  Model ‘0×0066f4’: Can’t unlink child ‘0×00d07b’ from parent bone ‘aura’, there’s no bone with that name.

• DirectX Device Info <—*
  VendorId = 0×10de
  DeviceId = 0×1086
  Version = 9.18.0013.1070
  Description = NVIDIA GeForce GTX 570
  Compat = 0×00100800
  VidMem = 2751 MB

merci d’avance

bah regarde tout en haut je l’ai déjà poster

Avez-vous trouvé une solution pour les problèmes de crash?

Bah moi aussi j’ai suivi la procédure de réparation et sa crash toujours

bonjours,
j’ai acheté Guild War 2 récemment et lorsque je joue le jeu se quitte et une boîte de dialogue me dit :" Une erreur grave s’est produite, qui empéche l’éxecution du programme. Vous pouvez nous aider à empêcher cette erreur de se reproduire en envoyant un rapport d’erreur à Arena Net. "
Et lorsque j’affiche les détails c’est écrit :" *
—> Crash <—*
Assertion: (m_dims.x == highResDims.x >> 1) && (m_dims.y == highResDims.y >> 1)
File: ..\..\..\Engine\Gr\Dx9\Dx9Tex.cpp(1153)
App: Gw2.exe
Pid: 2344
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16378
When: 2012-12-25T19:54:57Z 2012-12-25T20:54:57+01:00
Uptime: 0 days 0:00:56
Flags: 0

Voila j’espère que quelqu’un de bien aimable puisse me dire quel est le problème pour que je continue mon jeu tranquillement .
PS: Mon PC est récent et assez puissant